Terms & Conditions – Madrascuts

• Introduction

Welcome to Madrascuts. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions, along with our Privacy Policy and other applicable policies.

The terms “Madrascuts”, “we”, “us”, or “our” refer to the owner of this website. The term “you” refers to the user, buyer, or business accessing our platform.

• Nature of Business (B2B Website)

Madrascuts is a business-to-business (B2B) online website offering fabrics for bulk purchase.

• We operate exclusively online and do not have a physical retail store.
• Our services are intended for businesses, designers, resellers, and bulk buyers.
• By using this website, you confirm that you are purchasing for business or commercial purposes.
  

• Account Registration & Access

• Users are required to sign up/login to access pricing and place orders.
• You agree to provide accurate and complete information during registration.
• We make every effort to maintain the security of your account credentials, and it is advisable that you uphold the same level of care on your end.
• Madrascuts reserves the right to approve, suspend, or terminate accounts at its discretion.
  
  

• Pricing & MOQ Policy
  

• Product pricing is visible only to registered users.
• All prices are subject to change without prior notice.
• A minimum order quantity (MOQ) of 50 metres applies to most products unless otherwise specified.
• Orders below MOQ may not be processed.
  
  

• Product Information & Variations

• We strive to display product colors and textures as accurately as possible; however, variations may occur due to lighting, screen settings, and the nature of fabrics.
• Many of our fabrics are handcrafted or processed using traditional techniques.
• Slight variations in color, weave, print, and texture are natural characteristics and not considered defects.
  

• Orders & Payments

• Orders are confirmed only after successful payment.
• Madrascuts reserves the right to cancel or refuse any order due to availability, pricing errors, or other reasons.
• In case of cancellation from our side, the paid amount will be refunded.
• We make every effort to ensure your order is delivered and tracked up to your doorstep. In the event of delays due to unforeseen circumstances on the courier’s side, we will review the situation and assess refund eligibility accordingly.
  
  

• Shipping & Delivery

• Orders are processed and shipped through trusted courier partners.
• Delivery timelines are indicative and may vary based on location and logistics.
• While we make every effort to ensure timely delivery, delays arising from courier services or unforeseen circumstances may occur, and such instances will be reviewed on a case-by-case basis.
  
  

• Returns & Claims

• Returns, if applicable, must be raised within the specified return window i.e 3 days from the date of delivery.
• Claims regarding defects, damages, or incorrect items must be reported promptly with supporting evidence.
  
  

• Intellectual Property

• All content on this website including design, layout, text, images, and graphics is owned by or licensed to Madrascuts.
• Unauthorized use, reproduction, or distribution is strictly prohibited.
  
  

• User Responsibilities

• You agree to use this website only for lawful purposes.
• You shall not misuse the platform, attempt unauthorized access, or disrupt services.
  
  

• Third-Party Links

• This website may include links to third-party websites for convenience.
• Madrascuts does not endorse or take responsibility for the content or practices of such websites.
  
  

• Limitation of Liability

• Your use of this website and products is at your own risk.
• Madrascuts shall not be liable for any direct, indirect, or consequential damages arising from use of the website or products.
  
  

• Changes to Terms

• We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
• Continued use of the website constitutes acceptance of the updated terms.
  
  

• Governing Law

• These Terms shall be governed by and interpreted in accordance with the laws of India.
  
  

• Contact Us

• For any queries or concerns, please contact our support team through the details provided on our website.